Refund policy

I do have a no cancellation/no refund policy, but customer satisfaction is my main goal. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.



IMPORTANT INFORMATION:

• Always perform a patch test.

• Do not eat. For external use only. Avoid contact with sensitive areas.

• Please ensure your shipping address is accurate to prevent any inconvenience. 
• In case of any issues or concerns, please don't hesitate to contact me. I strive for
customer satisfaction and am here to help you.

• Please note that since my products are made to order, there may be slight variations in
colorants, making each container a unique piece of art.



Please always contact me if you have any issues at all. I am here to help at graceleocreations@gmail.com